Shop privacy policy

1. GENERAL INFORMATION

Information to the user of the existence of a file and request for consent for the automated treatment of the data In relation to the personal data provided by the interested parties in the forms enabled on the website www.lelen.es, it is reported that strictly complies with current regulations on the protection of personal data and that the data provided, where appropriate, will be included in a file that is the responsibility of Isabel Fernández Vilar (hereinafter, the Owner or Editor) for its treatment according to the purposes described in this Privacy Policy and in the forms enabled in each case, the interested parties giving consent for said treatment by accepting this privacy policy or by sending information by any of the means provided on the website.

The personal data collected through the web www.lelen.es, or that the user voluntarily provides through electronic forms and / or by email will be treated in accordance with the provisions of current regulations on data protection of personal, in compliance with which the following treatment information is provided:

Controller:

The entity responsible for data processing is the following:

Purposes of the treatment:

Specifically, we can process the data of web users in the following cases:

• Contact forms
  The data requested through the contact form is strictly necessary for the correct identification of the sender, so that it allows us to carry out basic tasks for the correct response to the request you make to us.
  The lawfulness of this treatment is determined either by the consent expressed by sending the form, or by being necessary for the execution of a contract or for the application of pre-contractual measures;

• Budget request
  The information requested through the budget request form is strictly necessary for the correct identification of the sender and the proper preparation of a budget that meets the needs of the applicant, so that we can respond to the request you make to us.
  he legality of this treatment is well determined by the consent expressed by sending the form, and by being necessary for the application of pre-contractual measures.

• Social networks
  LELÉN maintains profiles on the main social networks, such as Facebook and Instagram. If you are a follower of these services we will have access to the personal data that you have shared in them.
  We do not use this data for any other purpose than to keep our profiles updated, and publish information about our services and activities. The legality of this treatment is determined by the consent expressed through the social network in question and limited to the rules of use of it.

• You can consult the privacy policy of Prestashop for more information: https://www.prestashop.com/es/politica-de-privacidad

Information to the user of the existence of a file and request for consent for the automated processing of data

In relation to the personal data provided by the interested parties in the forms enabled on the website www.lelen.es, it is reported that the current regulations on the protection of personal data are strictly complied with and that the data provided , where appropriate, they will be included in a file that is the responsibility of Isabel Fernández Vilar (hereinafter, the Owner or Editor) for their treatment in accordance with the purposes described in this Privacy Policy and in the forms enabled in each case, with the interested parties providing the consent to such treatment by accepting this privacy policy or by sending information by any of the means provided on the website.

Purpose of the data

 The Owner collects certain personal data that is voluntarily entered by users in the different forms ("Contact", "Appointment", "Styling", "My account", "Shipping address") that exist on the website www. lelen.es. The data is used for the following purposes:

• To manage requests for information, contact or resolution of incidents made by users through the means of contact published on the website ("Contact", "Appointment", "Styling").

• To manage user profiles, orders, returns, addresses, wish lists and discount vouchers ("My Account", "Shipping address")

Obligation of the data

Mandatory fields are identified as such by using an asterisk (*) or by expressly indicating their need (mandatory). In case of not filling in the mandatory fields, it would not be possible to manage the request sent or the order of the users.ción expresa de su necesidad (obligatorio). En caso de no rellenar los campos obligatorios, no sería posible gestionar la solicitud enviada o el pedido de los usuarios.

Data retention period

The data will be kept for the time necessary to respond to the request made by the user. Subsequently, the data may be kept for a maximum of 5 years.

Rights of access, rectification, cancellation and opposition

nterested parties can exercise their rights of access, rectification, cancellation and opposition, and revoke the consent given in each case for the treatment and / or transfer of their data, at any time by requesting it by post to the owner, at the following address: Street Pintor Laxeiro 33, 1º A - 36500 Lalín (Pontevedra) or by sending an email message to the following email address info@lelen.es. In any case, the request must be accompanied by a copy of the official document that proves the identity of the owner of the data.

Responsible for the treatment

The owner is the Data Controller, whose address is indicated in the previous clause. The owner has duly registered his files with the Spanish Data Protection Agency, and can be consulted at www.agpd.es.

Transfer of data

The communication of the data is linked to the same purpose for which the data has been entered and therefore related to the free and legitimate acceptance of the existing legal relationship between the interested parties and the owner, whose development, compliance and control necessarily imply the connection of the data and that includes the necessary transmission of the same. By accepting this privacy policy, the interested parties declare that they have been informed and consent, without reservation, to the communication of their data in the terms indicated in this clause. The interested parties can revoke the consent given as indicated in this policy.

In order to fulfill the purposes described in this Privacy Policy, we transfer certain user data to third parties who provide us with services that we offer to our clients:

• Financial entities
• Suppliers of services related to customer service.
• Suppliers and collaborators of services related to advertising and marketing.

Users must refrain from providing personal data of other people, unless they are expressly authorized by them, to facilitate them and have previously informed them of the conditions applicable to the processing of their data in accordance with the provisions of this Privacy Policy. The owner may contact users at any time to prove the existence and content of the aforementioned authorizations.

Security

The owner ensures the absolute confidentiality and privacy of the personal data processed, adopting for it the security measures, of a technical and / or organizational nature, necessary to avoid alteration, loss, treatment or unauthorized access to the data, thus guaranteeing the their safety. The owner will not be liable in any case for incidents that may arise around personal data when they derive from an attack or unauthorized access to systems in such a way that it is impossible to detect due to the security measures implemented.

Cookies

The Editor only uses cookies, where appropriate, to exchange data through electronic communications networks, or when these are strictly necessary for the provision of functionality, which is part of an information society service, expressly requested by the user. In the event that the use of cookies does not fulfill any of the indicated purposes, the Editor will request the informed consent of the user for the use of said data storage and retrieval devices on their equipment (eg through a pop-up window or using a layered information system). The cookies used do not contain personal information that identifies the user. In any case, the user can configure their browser so that cookies are not installed or to receive a warning on the screen every time a cookie wants to be installed, being able to decide at any time whether or not they want to accept it. For the policy of installation and management of data storage and recovery devices in terminal equipment on the website, see the Cookies Policy.

Data accuracy

Users are responsible for the veracity of the data provided, agreeing not to enter false data and proceed to modify them if necessary.

Social networks: Facebook

On this website we have integrated the Facebook pixel. The functions that we use of said pixel are the following:

• Facebook Connect (study of access data to display ads based on the user's interests on Facebook)

• Facebook Custom Audience (study of access data for advertising purposes directed to third parties)

• Facebook Pixel Remarketing (analysis of access data on product pages with the aim of displaying ads based on preferences on Facebook)

• Events: orders and purchases

When accessing www.lelen.es, the Facebook pixel automatically sets a cookie. This cookie automatically establishes a pseudonymous cookie identification and the pages you visit to enable the functions explained in the previous point.

The data collected in this context will be deleted once the Facebook services have ceased to be used for the intended purposes and at the end of their use. You can check more about Facebook's Privacy Policies here https://www.facebook.com/about/privacy/

Oniad

It is a display advertising tool. To optimize the advertising and advertisements that we show users, based on their behavior in browsing through this website. Some of the data analyzed by Oniad for subsequent analysis and subsequent campaign executions are, for example: number of visits to the web, products viewed, searches, etc ...

You can find out more information about Oniad's Advertising Policy here https://oniad.com/politica-de-privacidad/