1. GENERAL INFORMATION
The personal data collected through the web www.lelen.es, or that the user voluntarily provides through electronic forms and / or by email will be treated in accordance with the provisions of current regulations on data protection of personal, in compliance with which the following treatment information is provided:
The entity responsible for data processing is the following:
Isabel Fernández Vilar
Calle Pintor Laxeiro 33, 1º A – 36500 Lalín (Pontevedra)
Purposes of the treatment:
Specifically, we can process the data of web users in the following cases:
The data requested through the contact form is strictly necessary for the correct identification of the sender, so that it allows us to carry out basic tasks for the correct response to the request you make to us.
The lawfulness of this treatment is determined either by the consent expressed by sending the form, or by being necessary for the execution of a contract or for the application of pre-contractual measures;
The information requested through the budget request form is strictly necessary for the correct identification of the sender and the proper preparation of a budget that meets the needs of the applicant, so that we can respond to the request you make to us.
he legality of this treatment is well determined by the consent expressed by sending the form, and by being necessary for the application of pre-contractual measures.
LELÉN maintains profiles on the main social networks, such as Facebook and Instagram. If you are a follower of these services we will have access to the personal data that you have shared in them.
We do not use this data for any other purpose than to keep our profiles updated, and publish information about our services and activities. The legality of this treatment is determined by the consent expressed through the social network in question and limited to the rules of use of it.
Information to the user of the existence of a file and request for consent for the automated processing of data
Purpose of the data
The Owner collects certain personal data that is voluntarily entered by users in the different forms ("Contact", "Appointment", "Styling", "My account", "Shipping address") that exist on the website www. lelen.es. The data is used for the following purposes:
To manage requests for information, contact or resolution of incidents made by users through the means of contact published on the website ("Contact", "Appointment", "Styling").
To manage user profiles, orders, returns, addresses, wish lists and discount vouchers ("My Account", "Shipping address")
Obligation of the data
Mandatory fields are identified as such by using an asterisk (*) or by expressly indicating their need (mandatory). In case of not filling in the mandatory fields, it would not be possible to manage the request sent or the order of the users.ción expresa de su necesidad (obligatorio). En caso de no rellenar los campos obligatorios, no sería posible gestionar la solicitud enviada o el pedido de los usuarios.
Data retention period
The data will be kept for the time necessary to respond to the request made by the user. Subsequently, the data may be kept for a maximum of 5 years.
Rights of access, rectification, cancellation and opposition
nterested parties can exercise their rights of access, rectification, cancellation and opposition, and revoke the consent given in each case for the treatment and / or transfer of their data, at any time by requesting it by post to the owner, at the following address: Street Pintor Laxeiro 33, 1º A - 36500 Lalín (Pontevedra) or by sending an email message to the following email address email@example.com. In any case, the request must be accompanied by a copy of the official document that proves the identity of the owner of the data.
Responsible for the treatment
The owner is the Data Controller, whose address is indicated in the previous clause. The owner has duly registered his files with the Spanish Data Protection Agency, and can be consulted at www.agpd.es.
Transfer of data
- Financial entities
- Suppliers of services related to customer service.
- Suppliers and collaborators of services related to advertising and marketing.
The owner ensures the absolute confidentiality and privacy of the personal data processed, adopting for it the security measures, of a technical and / or organizational nature, necessary to avoid alteration, loss, treatment or unauthorized access to the data, thus guaranteeing the their safety. The owner will not be liable in any case for incidents that may arise around personal data when they derive from an attack or unauthorized access to systems in such a way that it is impossible to detect due to the security measures implemented.
Users are responsible for the veracity of the data provided, agreeing not to enter false data and proceed to modify them if necessary.
Social networks: Facebook
On this website we have integrated the Facebook pixel. The functions that we use of said pixel are the following:
Facebook Connect (study of access data to display ads based on the user's interests on Facebook)
Facebook Custom Audience (study of access data for advertising purposes directed to third parties)
Facebook Pixel Remarketing (analysis of access data on product pages with the aim of displaying ads based on preferences on Facebook)
Events: orders and purchases
When accessing www.lelen.es, the Facebook pixel automatically sets a cookie. This cookie automatically establishes a pseudonymous cookie identification and the pages you visit to enable the functions explained in the previous point.
The data collected in this context will be deleted once the Facebook services have ceased to be used for the intended purposes and at the end of their use. You can check more about Facebook's Privacy Policies here https://www.facebook.com/about/privacy/
It is a display advertising tool. To optimize the advertising and advertisements that we show users, based on their behavior in browsing through this website. Some of the data analyzed by Oniad for subsequent analysis and subsequent campaign executions are, for example: number of visits to the web, products viewed, searches, etc ...
You can find out more information about Oniad's Advertising Policy here https://oniad.com/politica-de-privacidad/